Privacy Policy

Privacy Notice

Why we need your information

The data we collect on this website and in other ways is used for various purposes:

a)    To register you as a user – we collect your name, contact details, title, job role, who you work for, type of organisation, details of your manager, a billing address, any dietary restrictions and any disability you may have. We collect this information to enable individuals to book on to a course and to enable us to make reasonable adjustments or meet your dietary preferences where courses are held in person.

b)    To book you on to courses, facilitate your attendance and to record your (non) attendance at the same. In the case of non- attendance we may contact your manager and levy a non- attendance fee to your organisation. We will need to share details about you such as your name and the course you failed to attend and date that you should have attended.

c)    We use the information you provide when registering and booking and attending on to courses to provide statistical information to the Partnership.  Any information passed to the Partnership is aggregated and will not identify you.   

d)    We use any feedback you provide on content or instructor to improve our offering. 

We use a range of legal grounds to process your personal data.  Typically this will be either our (keeping a record of who registers for and attends courses and when and gaining insights from that as well as levying non- attendance fees) legitimate interests or those of your organisation (the training of staff).  We may also process to meet our legal obligations such as to make reasonable adjustments and to ensure your health and safety.   

How long we will keep your information

The information that you supply to us will be kept on file for seven years.

What are your rights?

You have a number of rights over the data we collect and hold about you.

• You have the right to be informed about what information we hold about you and how we use it.
• You have the right to request copies of any information the Partnership holds about you by making a subject access request.
• If information we hold about you is factually inaccurate you have the right to have it corrected.
• You have the right to object to the way we are using your data.
• You have the right to request that your data is deleted. However we may be unable to delete your data if there is a need for us to keep it. In this case you will receive an explanation of why we need to keep the data.
• You can also request that we stop using your data while we consider a request to have it corrected or deleted. There may be some circumstances in which we are unable to do this however we will provide an explanation if this is the case.
• In certain circumstances you may also request data we hold about you in a format that allows it to be transferred to another organisation.
• In the event that decisions are taken using automated processes you have the right to request that these decisions are reviewed by a member of staff and to challenge these decisions.

If you would like to request copies of your data, request that your data is deleted or have any other queries in relation to data which the Partnership holds about you please contact us.

Email: AdminHSCPHSAB@hertfordshire.gov.uk

If you are unhappy with the way that Hertfordshire County Council has used your data or with the way we have responded to a request you also have the right to contact the Information Commissioner’s Office www.ico.org.uk .